Analyst Upside

AU · rank #13 · 2026-07-20

FIVN

NASDAQ · $1.96B (USD)

SignalSell
verdict · CAUTION

The exact numbers the algorithm saw.

Factor scores and the inputs behind this pick.
Composite score
Z-score blend of all factors below.
0.645
EPS revisions (30d)
Change in consensus EPS estimate over the past 30 days ($/share).
+$0.00
Net revisions (30d)
Number of analysts revising upward minus downward.
13
Insider signal (90d)
$0 across 0 unique buyers.
-0.194
Analyst upside
Consensus target $27.81
+8.7%
Momentum acceleration
3-month minus 12-month momentum.
+56.39%
Analyst rating
5 = Strong Buy, 1 = Strong Sell.
4.25
Gross margin TTM+55.5%
52w high$29.64
Market cap (USD)$1.96B

The AI research card

Independent qualitative review of each pick before the order is placed. On the rare day the research service is unavailable, the paper book trades on the quant ranking alone and no card appears here.

Summary

Five9 is a cloud contact-center-as-a-service software provider selling an AI-enabled intelligent CX platform to enterprises, with recurring subscription revenue and 105% dollar-based retention.

Rationale

The stock screens well on analyst_upside because consensus still shows 8.7% upside with 22 analysts, strong agreement, a 4.25 average rating, and recent earnings/revenue execution plus buybacks that support the analysts’ bullish tone.

Material risks

  • 1Five9 faces intense CCaaS competition from Genesys, NICE, Talkdesk and Amazon Connect, which can compress pricing and weaken the durability of the upside case.
  • 2The AI CX stack is at risk of commoditization as hyperscalers and rivals bundle similar agent-assist, routing and analytics features, diluting Five9’s differentiation and future target upside.

AI verdict council

Each pick is reviewed independently by 3 models before any order. 1 of 3 voted to proceed.

OpenAI
Proceed
Claude
Caution
Gemini
Error