Analyst Upside

AU · rank #18 · 2026-07-21

FIVN

NASDAQ · $1.96B (USD)

SignalSell
verdict · CAUTION

The exact numbers the algorithm saw.

Factor scores and the inputs behind this pick.
Composite score
Z-score blend of all factors below.
0.599
EPS revisions (30d)
Change in consensus EPS estimate over the past 30 days ($/share).
+$0.00
Net revisions (30d)
Number of analysts revising upward minus downward.
13
Insider signal (90d)
$0 across 0 unique buyers.
-0.163
Analyst upside
Consensus target $27.81
+8.2%
Momentum acceleration
3-month minus 12-month momentum.
+56.37%
Analyst rating
5 = Strong Buy, 1 = Strong Sell.
4.25
Gross margin TTM+55.5%
52w high$29.64
Market cap (USD)$1.96B

The AI research card

Independent qualitative review of each pick before the order is placed. On the rare day the research service is unavailable, the paper book trades on the quant ranking alone and no card appears here.

Summary

Five9 (FIVN) is a cloud contact-center-as-a-service platform for enterprise omnichannel CX, with recurring subscription revenue, AI features, and improving profitability.

Rationale

The quant setup is supported by positive analyst-revision breadth, an 8.2% implied upside, strong momentum acceleration, and recent earnings/guidance execution plus buybacks that reinforce the bullish analyst view.

Material risks

  • 1Five9 faces intense CCaaS competition from Genesys, NICE, Talkdesk and hyperscaler-led alternatives, which can cap pricing power and dilute the analyst-upside case if win rates soften.
  • 2AI contact-center capabilities are rapidly commoditizing, so Five9’s differentiation in Genius AI/Voice AI Agents could erode if Google, Amazon or rivals push stronger first-party solutions.

AI verdict council

Each pick is reviewed independently by 3 models before any order. 1 of 3 voted to proceed.

OpenAI
Proceed
Claude
Caution
Gemini
Error