Analyst Upside

AU · rank #17 · 2026-07-24

FIVN

NASDAQ · $1.96B (USD)

SignalSell
verdict · CAUTION

The exact numbers the algorithm saw.

Factor scores and the inputs behind this pick.
Composite score
Z-score blend of all factors below.
0.870
EPS revisions (30d)
Change in consensus EPS estimate over the past 30 days ($/share).
+$0.00
Net revisions (30d)
Number of analysts revising upward minus downward.
13
Insider signal (90d)
$0 across 0 unique buyers.
-0.121
Analyst upside
Consensus target $27.81
+27.9%
Momentum acceleration
3-month minus 12-month momentum.
+37.40%
Analyst rating
5 = Strong Buy, 1 = Strong Sell.
4.25
Gross margin TTM+55.5%
52w high$29.64
Market cap (USD)$1.96B

The AI research card

Independent qualitative review of each pick before the order is placed. On the rare day the research service is unavailable, the paper book trades on the quant ranking alone and no card appears here.

Summary

Five9 (FIVN) is a cloud contact-center software provider offering an intelligent CX platform with growing AI-native capabilities, subscription revenue, and expanding margins.

Rationale

The signal is reinforced by strong analyst support and revision breadth (27.9% upside, 4.25 rating, 13 net revisions, 84% agreement) plus accelerating price momentum and a positive Q1 earnings surprise with raised full-year guidance.

Material risks

  • 1Enterprises could shift to hyperscaler-native or in-house contact-center AI stacks, especially AWS/Amazon Connect, which would erode Five9’s differentiation and long-term upside.
  • 2The CCaaS market is crowded and increasingly commoditized, with Genesys, NICE, Talkdesk and others pressuring pricing and limiting target upside dispersion from turning into multiple expansion.

AI verdict council

Each pick is reviewed independently by 3 models before any order. 1 of 3 voted to proceed.

OpenAI
Proceed
Claude
Caution
Gemini
Error